Which of the followingstatements about knowledge management and…

Which of the followingstatements about knowledge management and systems is true?

 a. Knowledge that is easy to communicate or write down is called codifiable knowledge. 
 b. Knowledge that is codifiable and easy to communicate or write down is called explicit knowledge. 
 c. The ability of organizations to recognize, assimilate, and apply new knowledge is called expressive capacity. 
 d. A global business’s absorptive capacity created by technology such as Zoom has little effect on systems

With the core values ofhaving a “Warrior Spirit” and a “Servant’s Heart,” Southwest Airlines asks employees to embody hard work, perseverance, proactive customer service, and lighthearted fun in everything they do. Managers are encouraged to hire for attitude and train for skill. This illustrates

 a. a strong background. 
 b. a strong organizational culture. 
 c. strong cultural traditions. 
 d. strong customs. 

The initial step toward globalization is

 a. domestication. 
 b. exporting. 
 c. creating statelessness. 
 d. creating a wholly owned subsidiary.

Which of the followingis an advantage of an international division?

 a. It ensures that the company will be more profitable. 
 b. It fosters a local mindset in the people working within the home country. 
 c. It fosters a global mindset in the people working within the division. 
 d. It permits subsidiaries to be concentrated in one geographic location

What type of changeinvolves implementation of a different business or cultural path for an organization?

 a. Economic change 
 b. Organizational change 
 c. Culture change 
 d. Rightsizing change

A lamp manufacturing company has a written, ten-step process that describes how to put together its best-selling table lamp. This is an example of 

 a. explicit knowledge. 
 b. tacit knowledge. 
 c. working capacity. 
 d. absorptive capacity.

 

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