Research on how we process information indicates that every second there are nearly 10,000 discernible bits of data available to be processed. Because it is impossible to process every piece of information, our minds use _________ to filter out unnecessary pieces.
Group of answer choices
feedback
assimilation
selective perception
cognitive restructuring
self-actualization
Flag question: Question 2Question 22 pts
The study of kinesics includes all of the following except:
Group of answer choices
personal space
body movements and gestures
eye contact
facial expressions
all of the above are kinesics
Flag question: Question 3Question 32 pts
When we say that verbal communication is “arbitrary” this means:
Group of answer choices
Communication occurs in several contexts or situations
There is no direct connection between words and ideas.
Some noise is always present in the communication environment.
Language does not have clear and precise meanings.
None of the above is correct.
Flag question: Question 4Question 42 pts
Tomorrow at 9:00am you have a job interview. Because interviews have become routine for you and you know how the interview process generally works, you can rely on your ________ to guide your communication.
Group of answer choices
self-serving bias
constructs
ethnocentrism
stereotypes
none of the above
Flag question: Question 5Question 52 pts
This ancient Greek philosopher and rhetorician gave us the five canons of rhetoric.
Group of answer choices
Cicero
Aristotle
Quintilian
Plato
Socrates
Flag question: Question 6Question 62 pts
A living system can sustain absolute equilibrium.
Group of answer choices
True
False
Flag question: Question 7Question 72 pts
Grace is a willingness to sometimes excuse someone who has no right to expect your compassion or forgiveness; showing grace can be important in both personal and professional relationships.
Group of answer choices
True
False
Flag question: Question 8Question 82 pts
Punctuation refers to things like pitch, rate, and volume used in verbal communication.
Group of answer choices
True
False
Flag question: Question 9Question 92 pts
The potential for confusion decreases as language becomes increasingly abstract.
Group of answer choices
True
False
Flag question: Question 10Question 102 pts
When we talk about models in communication, what characterizes the transactional model?
Group of answer choices
It is a one-way process, from a sender to a receiver.
It is a dynamic model, where people communicate simultaneously.
It portrays communication as a sequential process, sender to receiver to sender and so on.
All of the above characterize the transactional model.
Flag question: Question 11Question 112 pts
Which of the following is true about nonverbal communication?
Group of answer choices
Every nonverbal act is intentional; our job is to figure out its true meaning.
Nonverbal messages are typically clear and straightforward, especially in isolation.
Nonverbal communication is easier to interpret than verbal communication.
Most of the meaning in a message is communicated verbally, not nonverbally.
None of the above are correct.
Flag question: Question 12Question 122 pts
The communication process of comparing our perceptions with others to arrive at mutual understanding is known as mind reading.
Group of answer choices
True
False
Flag question: Question 13Question 132 pts
Which communication field (area) studies the social and personal importance of storytelling?
Group of answer choices
Organizational communication
Mass communication
Intrapersonal communication
Performance studies
Interpersonal communication
Flag question: Question 14Question 142 pts
If Annika says, “I didn’t get the job offer because the interviewer was biased,” then this is an example of:
Group of answer choices
construct differentiation
self-serving bias
stereotyping
internal attributions
scripting
Flag question: Question 15Question 152 pts
Your prototype for a first date describes how you and the other person are supposed to act on a first date.
Group of answer choices
True
False
Flag question: Question 16Question 162 pts
You and your date were in a recent argument, because even though you said “I love you,” s/he didn’t like the way you said it. It seems your date was mostly focusing on which of the following concepts?
Group of answer choices
haptics
chronemics
denotations
paralanguage
kinesics
Flag question: Question 17Question 172 pts
Effective communication principles are the same across cultures.
Group of answer choices
True
False
Flag question: Question 18Question 182 pts
Sophists were known for their extraordinary concern for the ethical character of the argument.
Group of answer choices
True
False
Flag question: Question 19Question 192 pts
Because Megan is annoyed that Holly left the kitchen in a mess, she decides to play her stereo loudly when Holly is trying to sleep. This is an example of:
Group of answer choices
covert conflict
defensive climate
acknowledgement
overt conflict
offensive conflict
Flag question: Question 20Question 202 pts
In a conversation between a student (David) and his professor, which of the following statements is the best example of language that uses the lowest abstraction?
Group of answer choices
“David, you were late to class once last week.”
“David, you’re having trouble in my class.”
“David, you were 15 minutes late to Monday’s class.”
“David, you were late to Monday’s class.”
“David, you’re not doing well in my class.”
Flag question: Question 21Question 212 pts
Imagine your friend says to you, “I’m really worried about my job interview tomorrow.” Which of the following is the best example of an endorsement response?
Group of answer choices
“Hey, what’s up?”
“Let’s go out tonight. There’s a new movie at the theatre.”
“You shouldn’t be worried at all.”
“If I were you, I’d feel lucky just to have the interview.”
None of the above are endorsements.
Flag question: Question 22Question 222 pts
In communication systems all parts of a system interact and affect each other.
Group of answer choices
True
False
Flag question: Question 23Question 232 pts
Which of the following is not a regulative rule?
Group of answer choices
Do not laugh during funerals.
Do not speak when others are speaking.
Arguing at the dinner table should be avoided.
Careful listening is a sign of respect.
None of the above are regulative rules.
Flag question: Question 24Question 242 pts
Words are not the things they represent. In other words, words are:
Group of answer choices
ambiguous
arbitrary
verbal
unconscious
abstract
Flag question: Question 25Question 252 pts
The least sophisticated communication models were:
Group of answer choices
transactional
interactional
linear
bifocal
directional
Flag question: Question 26Question 262 pts
According to Aristotle, the following is NOT a persuasive proof:
Group of answer choices
logos
pathos
ethos
tanthos
all of the above are proofs
Flag question: Question 27Question 272 pts
The technique for imagining ourselves as successful is called:
Group of answer choices
successful reinforcement
positive visualization
role assumption
cognitive reinforcement
none of the above
Flag question: Question 28Question 282 pts
Three-year old Elena calls every adult male “Daddy” because she doesn’t yet make cognitive distinctions among men. This is an example of:
Group of answer choices
a simple cognitive system
a complex cognitive system
certainty v. provisionalism
focus on abstract constructs
reliance on multiple schemata
Flag question: Question 29Question 292 pts
Marking off peripheral issues for later discussion is called:
Group of answer choices
grace
bracketing
assertiveness
affirmation
responding
Flag question: Question 30Question 302 pts
The emotional tone of a relationship between people who are interacting is known as the communication:
Group of answer choices
shape
performance
substance
climate
mood
Flag question: Question 31Question 312 pts
Rachel is surprised when her friend consistently interrupts her while she is speaking. Rachel believes she should not continually disrupt her. Rachel’s perception of her friend’s behavior is based on a:
Group of answer choices
regulative rule
constitutive rule
stereotype
personal construct
hypothetical thought
Flag question: Question 32Question 322 pts
Sarah gets really upset and, despite the social inappropriateness of her behavior, kicks in a door in a public place. Her behavior was motivated by which aspect of Sarah’s self?
Group of answer choices
me
I
moral self
cognitive self
abstract self
Flag question: Question 33Question 332 pts
Which of the following is not an example of paralanguage?
Group of answer choices
raising volume when speaking
pausing between words to emphasize certain words
refusing to speak
lowering pitch
lowering volume when speaking
Flag question: Question 34Question 342 pts
It is best to interpret another’s nonverbal messages tentatively.
Group of answer choices
True
False
Flag question: Question 35Question 352 pts
Most nonverbal communication is instinctual; it is part of our genetic make-up.
Group of answer choices
True
False
Flag question: Question 36Question 362 pts
Silence is a nonverbal cue.
Group of answer choices
True
False
Flag question: Question 37Question 372 pts
It is possible to completely eliminate conflict in our relationships.
Group of answer choices
True
False
Flag question: Question 38Question 382 pts
Ignoring someone and treating her like she doesn’t exist is a form of disconfirmation.
Group of answer choices
True
False
Flag question: Question 39Question 392 pts
The Rhetorical Tradition of communication is a relatively new area of academic study.
Group of answer choices
True
False
Flag question: Question 40Question 402 pts
People with high status/ power tend to touch and invade others’ space more than low status/ power people.
Group of answer choices
True
False
Flag question: Question 41Question 412 pts
Person-centeredness is a sign of selfishness and inconsiderate communication.
Group of answer choices
True
False
Flag question: Question 42Question 422 pts
Endorsement means that you agree with another person’s feelings and ideas.
Group of answer choices
True
False
Flag question: Question 43Question 432 pts
For the most part, having conflict with someone is a sign that she matters to me.
Group of answer choices
True
False
Flag question: Question 44Question 442 pts
Feedback can be intentional or unintentional.
Group of answer choices
True
False
Flag question: Question 45Question 452 pts
Nonverbal communication reflects cultural values.
Group of answer choices
True
False
Flag question: Question 46Question 462 pts
We follow rules even when we are not consciously aware of them.
Group of answer choices
True
False
Flag question: Question 47Question 472 pts
Individualistic cultures regard each person as distinct from other people, groups and organizations.
Group of answer choices
True
False
Flag question: Question 48Question 482 pts
Perceptions are subjective.
Group of answer choices
True
False
Flag question: Question 49Question 492 pts
The I aspect of self is socially conscious and responsive to situational constraints.
Group of answer choices
True
False
Flag question: Question 50Question 502 pts
The major distinction between the linear and interactive models of communication is:
Group of answer choices
the linear model allows for the concept of noise interfering with communication
the interactive model includes both a source and receiver
the interactive model allows for the concept of noise interfering with communication
the linear model identifies a distinct message
the interactive model includes feedback, or a response to the message
