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Business Communication: Process & Product 9th Edition  …

Business Communication: Process & Product
9th Edition

 

Chapter 11. Reporting in the Digital Age Workplace

 

 

 

 

In a brief Report (Informal,Informational, Direct), Summarize the Key Points of chapter 11

  • Your target audience is your classmates
  • Use heading and bullets to make this report easy to read.
  • Don’t overuse bullets, it still must read well.
  • In your report, please cover:
  1. Explain the types and differences for reports
    1. Formal and Informal
    2. Direct and Indirect
    3. Informational and Analytical
    4. Formats
    5. Periodic, and non-periodic
  2. fill in the blank

Report Type

I=Informal

F=Formal

D=Direct

I=Indirect

I=Informational

A=Analytical

E=eMail

M=Memo
L=Letter

P=Printed/Bound

Periodic

Non-periodic

Monthly Sales Report

I

D

I

E

P

Annual Report for a corporation

 

 

 

 

 

Proposal for a grant

 

 

 

 

 

Business Plan

 

 

 

 

 

Report to your boss on the ROI of purchasing a new factory production machine

 

 

 

 

 

Environmental Impact Report

 

 

 

 

 

Project Plan

 

 

 

 

 

 

Part 1 – 2.5 points 3×3  Process Pre-writing – 

  1. Put the assignment name “Chapter 11 Summary”
  2. Answer these Questions:
    1. What is the Purpose or Objective of this message?
    2. What Channel would you choose for this message and why?
    3. Who is the primary audience what do you know about him/her?
    4. What does the receiver already know?
    5. How can you adapt your message to achieve your objective?

Part 1 – 2.5 points Outline your message-

  1. In the same word file, do a 3-Level Outline of your message
  2. Report Outline – Informal, Informational, Direct (this is the first level of your outline)
    • Introduction
    • Finding – summary of key points of Chapter 11 as shown below
    • Summary – quickly summarize the key points of this report
  3.  

Part 2 – 5 points Draft your message- 

  1. In the same word file, make aDraft of your message
  2. Base this on your Outline
  3. Make sure it is  paragraphed message  and uses heading and/or bullets to make it easier to read

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