1. Where does RPA fit in with other emerging technologies?
a. It is an entry point to machine learning
b. It is a standalone offering.
c. It is part of Blockchain.
d. It can “learn and adapt.”
2. How would you describe the “digital workforce”?
a. Unattended bots which are not supervised.
b. Software bots that protect data.
c. A blended workforce that is a combination of humans and bots.
d. The automation of all human tasks as organizations move to adopting artificial intelligence (AI).
3. What is the history of RPA?
a. It is a new technology.
b. It is a technology that has been actively used for close to 10+ years.
c. It is a technology that has yet to be proven in large organizations.
d. It is a technology that only works in specific sectors and organizations.
4. Which statement is correct regarding the adoption of RPA?
a. The market is saturated.
b. There are too many unknowns to get started.
c. The technology is not mature enough yet.
d. Almost all organizations are only at the start of their RPA journey.
5. Why is RPA a strong building block on the journey towards AI?
a. AI will happen regardless of the adoption of RPA.
b. RPA will allow organizations to move to AI faster because processes will have to be automated before AI can be implemented.
c. Most organizations will go straight to using AI, rather than take small steps in that direction.
d. AI requires access to data and, until now, fragmented manual processes have meant that the data has not been captured.
6. Where does RPA fit in the evolution of business operations?
a. It is a natural progression from initiatives like ERPs, outsourcing, and Lean Six Sigma.
b. It is a standalone capability.
c. It requires new thinking to analyze business processes.
d. It does not fit well in shared service environments.
7. Should employees and employers be concerned about the impact of RPA on jobs?
a. There will be changes, but these are additional skills that can be learned.
b. There will be overnight changes to the workplace.
c. There will be significant job loss due to RPA.
d. Employers are looking for ways to reduce headcount, and RPA is the easiest way.
8. Why is RPA different from other technologies that organizations have implemented previously?
a. It requires deep machine learning capabilities.
b. Limited coding or integration is required.
c. It needs constant management of APIs and interfaces.
d. Constant management is required for changes to the underlying systems.
9. What does nonintrusive mean?
a. No one can see RPA working.
b. RPA doesn’t use any existing systems.
c. RPA copies existing systems.
d. RPA does not need to integrate with existing systems.
10. What is meant by consistent execution?
a. Output is always accurate.
b. Processes are consistently executed by humans with no errors.
c. Processes are run 100 percent compliant.
d. Processes adapt to be consistent with changes in the organization.
11. What is a key risk in the implementation of simple or nonintrusive RPA to get started?
a. Getting and maintaining leadership support.
b. Losing control over the process
c. Security
d. There are no risks with simple or nonintrusive RPA.
12. Which are key elements of the RPA value proposition?
a. Nonintrusive, consistent execution, efficient, cost-effective, empowering.
b. Nonintrusive, low cost, leads to AI, efficient, cost-effective, empowering.
c. Automated, low cost, low skills requirement, fast to implement across the organization, empowering.
d. Low cost, requires high-End skills, efficient, empowering.
13. How would you start your organization’s RPA journey?
a. Build a strategy and seek board approval.
b. Run a proof of concept for one or two small processes.
c. Evaluate the technology options and get started after selecting a long-term strategic platform.
d. Take the time to find the correct process to get started with.
