1. Based on your assigned reading, define the term communication 2. List three skills gaps related to effective communication that employers say many applicants are lacking. 3. List two barriers to effective listening and describe how they prevent effective listening. 4. List two methods of active listening and describe how they can help you to become an active listener. 5. Watch this work scenario and then answer the following question: What changes did Suzanne make to her responses that made the interaction more positive? List five changes. 6. Watch another work scenario and then answer the following question. What changes did the employee make to his responses that made the interaction more positive? List three changes. 7. Reflect on what you have learned this week to help you respond to the question below. In your opinion, why is projecting and maintaining a professional image important in the workplace? 8. How can improving your communication skills impact your career success? Write one well-developed paragraph with relevant details and examples. 9. After reading Chapter 1, pick one of the following scenarios to complete: a. Write an example of a professional email thanking an employer for an interview. b. Write an example of a professional text message replying to a potential employer and asking to schedule an interview.
Read the Chapter’s opening scenario Linda’s Tool Kit – People & Technology – page 85 Answer the following questions: 1. Can you identify direct and indirect
Read the Chapter’s opening scenario Linda’s Tool Kit – People & Technology – page 85 Answer the following questions: 1. Can you identify direct and indirect sources of job information available to
